Emotional intelligence (EQ) is an individual’s ability to perceive, understand and manage emotions. It operates on a personal level through our own thoughts and behaviors and at a group level through our interactions with others. This includes picking up on your own emotions, as well as the emotional state of others and using this awareness to respond to them successfully. Emotions have the potential to get in the way of our most important business and personal relationships.
This program is based on the work of leading authorities on the subject of emotional intelligence, including the international best selling author Daniel Goleman. Goleman’s work forever changed our concept of “being smart,” showing how emotional intelligence (EQ) – how we handle ourselves and our relationships – can determine life success more than IQ.
The authors argue that a leader’s emotions are contagious. If the leader resonates energy and enthusiasm, the organization thrives: if a leader spreads negativity and dissonance, it flounders. This breakthrough charges leaders with driving emotions in the right direction to have a positive impact on the business environment, earnings or strategy.
This program is designed to encourage leaders to assess, analyze and gain feedback in regard to their individual EQ competencies and leadership styles. These competencies include: Self-Awareness, Self-Management, Social-Awareness and Relationship Management.
It is highly recommended that each participant complete an EQ diagnostic instrument, which allows you to plot how you think you're doing against how others perceive you.